HEALTHCARE UX

Connecting Patients And Healthcare Through Intuitive Design

Our inspiring and intuitive Healthcare User Experience Design (UX) has assisted doctors, surgeons, nurses, cardiologist, perfusionists, ophthalmologist and hospital staff around the world in the diagnosis and care of their patients. By designing and deploying innovative, award-winning medical user experience solutions that are among the world’s best, Areteworks has become an influential presence in the Healthcare UX / UI Design industry. Our User Experience systems have been used in perfusion systems, hemodialysis products, blood component transfusion systems, DNA analysis, patient monitoring devices (invasive and non-invasive), diabetic systems, infusion pumps, ophthalmology, dermatology, cardiovascular, medical instrumentation, and diagnostic systems.

HEALTHCARE UX SERVICES

Empathy

Empathy

The current pandemic has caused strict rules to be put in place concerning access to hospitals and healthcare clinics. Since the advent of the COVID-19 virus Areteworks has employed diverse research methodologies to keep our stakeholders and personnel safe—from remote user observations via live streaming to face-to-face interviews based on CDC guidelines. We also utilize existing secondary research and our own vast experience working in the healthcare industry to identify and define primary user needs.

User Journeys

User Journeys

User journeys are a visualization of the “task-goal” pathways essential for gaining insights into the tasks and workflow difficulties experienced by end-users. Using Empathy data gained through various proven research methods, Areteworks’ UX design team is able to effectively create user journeys to detail the tasks and frustrations experienced by users. We then safely validate the user journeys with stakeholders and healthcare providers through online review meetings.

Healthcare UX Design

Healthcare UX Design

Areteworks understands the importance of rapid and affordable healthcare UX design during the current health crisis. Our User Experience (UX) designers adhere to CDC regulations whether collaborating remotely or in person. Our design specialists have unique and specific design expertise in healthcare diagnostics, pharmaceutical analysis, hospital management, and patient monitoring tools. We specialize in creating intuitive UX systems for desktop, mobile, and online healthcare applications.

Prototyping & Development

Prototyping & Development

Healthcare iterative Prototypes are pivotal to designing a successful user experience and speeding up the early stages of the design process. Our UX designers incorporate rapid prototyping techniques early in the design process to assist in validating and assessing the initial designs before moving forward. A conceptual prototype based on use cases is then developed and used as an assessment tool for formative usability testing.

Formative Usability Assessment

Formative Usability Assessment

Areteworks’ usability specialists are able to conduct formative usability tests via remote observation and video-streamed interviews, as well as in-person testing following recommended CDC safety precautions. Using low-fidelity simulators to give the conceptual screens interactivity, formative usability tests allow our team to identify strengths in the healthcare UX design and detect areas for improvement, allowing for quick concept iterations throughout the design process.

Summative Human Factors / FDA Assessment

Summative Human Factors / FDA Assessment

In the COVID pandemic, healthcare device development needs to occur quickly yet safely. Our Human Factors experts use financially viable and safe approaches to conduct summative usability tests through remote means as well as directly with end-users. Summative usability tests act as final validation that the safety and use of healthcare devices have been addressed and all FDA requirements have been met. We analyze the testing data and quickly iterate a design that meets government safety regulations.