Healthcare UX

Experts in user-friendly healthcare UX / UI Design.

Connecting patients and healthcare through intuitive design

Our inspiring and intuitive Healthcare User Experience Design (UX) has assisted doctors, surgeons, nurses, cardiologist, perfusionists, ophthalmologist and hospital staff around the world in the diagnosis and care of their patients. By designing and deploying innovative, award-winning medical user experience solutions that are among the world’s best, Areteworks has become an influential presence in the Healthcare UX / UI Design industry. Our User Experience systems have been used in perfusion systems, hemodialysis products, blood component transfusion systems, DNA analysis, patient monitoring devices (invasive and non-invasive), diabetic systems, infusion pumps, ophthalmology, dermatology, cardiovascular, medical instrumentation, and diagnostic systems.

OUR APPROACH

Empathy

Empathy

Empathy or User Research gives our UX designers a meaningful understanding of the motivations, frustrations, and situations users encounter performing different tasks. At Areteworks we excel at uncovering the underlying user concerns and pain points that can become serious obstacles and frustrations in a healthcare environment. Through behavioral study, persona development, and user journey mapping, our research experts are able to gain a deep and unique understanding of stakeholders’ daily tasks, which we translate to meaningful and intuitive concepts to make physicians, nurses, technicians, and patients’ tasks much easier.

User Journeys

User Journeys

User journeys are essential for gaining insights into the behavioral patterns and workflow difficulties experienced by healthcare professionals and their patients. We do this by shadowing different users to create a “task-goal” pathway that not only details their tasks but documents their needs and pain points expressed verbally, through cheat sheets, and through their actions. Our lead researchers have unique experience in hospital systems, healthcare practice management, and medical privacy laws, enabling us to identify subtleties in stakeholder workflows and find safe, intuitive UX solutions for your medical products.

User Experience Design

User Experience Design

Areteworks’ team of User Experience (UX) Designers has proven, specific design expertise in healthcare diagnostics, pharmaceutical analysis, patient care, and monitoring tools. We specialize in desktop, mobile, web, and enterprise medical applications, creating User Experience systems that improve on accessibility and functionality while eliminating stakeholder pain points. Our talented User Experience experts understand the unique necessity of intuitiveness and ease of use in medical UX design that is vital to ensuring the user’s comfort and safety.

Prototyping & Development

Prototyping & Development

Medical Prototypes are pivotal to designing an intuitive user interface and speeding up the early stages of the design process. Our designers incorporate rapid prototyping techniques early in the product’s life cycle to assist in validating and assessing the initial concept designs. A fully developed prototype is then utilized as a usability assessment tool during both formative and summative usability testing sessions to gain user feedback on the interface and evaluate medical device safety and effectiveness against FDA requirements.

Formative Usability Assessment

Formative Usability Assessment

Formative usability tests are conducted to identify strengths in the design and detect areas needing improvement. Using low-fidelity simulators to give the wireframes and user interface screens interactivity, Areteworks’ usability specialists use observational techniques and interviews to assess the usability of the prototypes. This allows us to solve potential usability issues early in the design process, and develop risk mitigation approaches and strategies that will shape the final user interface design.

Summative Human Factors / FDA Assessment

Summative Human Factors / FDA Assessment

Our Human Factors experts conduct summative usability tests, as well as document for FDA requirements. Summative usability tests act as a final validation to ensure that the safety and use of the medical device has been addressed and that all FDA requirements have been met. Through our User-Centered Design process, we understand how to analyze the testing results and are able to iterate a design that meets government safety regulations.